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Contact SoftGunHead™

We’re here to help. If you have questions about our products, your order, or need assistance, please don’t hesitate to reach out.

Business Address
39 Azalea Dr
Apalachin, NY, United States

Phone
+1 (607) 625-4562

Email
support@softgunhead.space

Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (EST)

We aim to respond to all inquiries within 24 hours on business days.

Frequently asked questions

Yes. Our massage devices and accessories are designed for daily use using skin-friendly, non-toxic materials. Always start at a lower intensity and adjust based on your comfort level.

Our massage heads are designed to fit most standard massage guns with common attachment sizes. Please check the product description for compatibility details before purchasing.

Yes. The soft silicone massage head is specifically designed to be gentle enough for sensitive areas such as the head, face, and neck when used at low intensity.

We recommend using the massage device on one area for 30–60 seconds at a time, with total sessions lasting 10–15 minutes for optimal comfort and recovery.

Simply wipe the massage head with a soft cloth after use. For deeper cleaning, use mild soap and water, then let it air dry completely before storing.

We offer a 30-day free return and refund policy. If you experience any issues, please contact our support team at support@softgunhead.space for assistance.

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Frequently asked questions